Free help desk software asp

Open source help desk software has been popping around in the last years. Much other help desk software exists for smaller or defect tracking oriented needs. Just try to identify the open source help desk software you need by carefully reviewing the features.

Usually, the installation process of this kind of software is pretty straightforward, give them a try. It is widely used as a helpdesk system. RT manages key tasks such as the identification, prioritization, assignment, resolution, and notification required by enterprise-critical applications including project management, help desk, NOC ticketing, CRM and software development.

RT is used by Fortune companies, government agencies, educational institutions, and development organizations worldwide. OTRS is an Open source Ticket Request System also well known as trouble ticket system with many features to manage customer telephone calls and e-mails.

The system is built to allow your support, sales, pre-sales, billing, internal IT, helpdesk, etc. It seamlessly integrates inquiries created via email and web-based forms into a simple easy to use multi-user web interface. Easily manage, organize and archive all your support requests and responses in one place while providing your clients with accountability and responsiveness they deserve.

NET is a free, open-source, web-based bug tracker or customer support issue tracker written using ASP. It is in daily use by thousands of development and customer support teams around the world. NET is easy to install and learn how to use. When you first install it. Later, you can change its configuration to handle your needs if they are more complex. It can be displayed inside a phpGroupWare installation or be used stand-alone.

It also offers a ticket manager with many features. And that's the only software prerequisite. Even the MVC framework is not required, it comes included with the helpdesk app.

Jitbit Helpdesk supports both "Windows-integrated" authentication on Windows and "Forms-based". You will also need a SQL Server instance. You can use the free "Express" edition — it's free and will probably be enough for your needs.

We recommend using SQL Server or above, although we support as well. We offer the source-codes version in case you're interested in extending our help desk software with some additional features and you have your own in-house ASP. NET developers, you can easily do so by choosing the source-codes license.

We did our best to keep the code simple, clean, readable and well-commented.