If you have received an invitation to PRTG in the cloud, click the link in the invitation and proceed to log in. Recover Password. The Password Recovery page opens. The Need Help? You are then asked to enter your email address. User Manual - Contents. Enter specific credentials or use the default credentials, which are automatically filled in, and click the Login button to proceed to the PRTG web interface. A popup window appears where you can enter your credentials for the respective account.
Alternatively, you can log in with the email and password that you chose when signing up. If you have received an invitation to PRTG on demand, click the link in the invitation and proceed to log in. Recover Password. The Password Recovery page opens. In this section you can use several buttons for a faster selection of start and end dates. Click on any of these links to change the Start and End values above.
Choose between:. With this option, you can activate and set up averaging. Select an interval for which PRTG calculates the average value. You can choose between No Interval no averaging is performed and only raw data displayed , a few seconds, minutes, hours, or a whole day 24 Hours.
A smaller interval results in a more detailed report for this sensor. The best settings for you vary, depending on the scanning interval of the sensor, the selected date period and, of course, the intended use for the report. It might be useful to try different settings to see what the results look like.
Please also see the section Automatic Averaging below. Select the channels you want to include in the report. You can select or deselect single channels with the respective check boxes, and select or deselect all channels with the buttons Show all or Hide all. PRTG shows only the data of selected data in the report.
This field is only visible if the sensor is running on a cluster probe. Select the cluster node's data that PRTG uses for the report. Select the output format for the report. Define if you want to include an additional percentile calculation of your data in the report. Note: Percentiles are not available for all report templates. If a template does not support percentiles, they will simply not show up in the report, even when you enable this setting.
Likewise, percentiles are not available if in a cluster setup you choose the option All Nodes in the Cluster setting in the sensor section above. This setting is only visible if you select Show percentiles above. Enter the percentile type you want PRTG to use for the calculation.
Enter a value to define the averaging interval on which PRTG bases the percentile calculation. On the details page of a sensor, click on the Settings tab to change its settings. See the Device Settings for details. For some sensor types, you can define the monitoring target explicitly in the sensor settings.
Please see below for details on available settings. Enter a meaningful name to identify the sensor. By default, PRTG shows this name in the device tree , as well as in alarms , logs , notifications , reports , maps , libraries , and tickets. Shows Tags that this sensor inherits from its parent device, group, and probe. This setting is shown for your information only and cannot be changed here. Enter one or more Tags , separated by space or comma. You can use tags to group sensors and use tag—filtered views later on.
Tags are not case sensitive. We recommend that you use the default value. You can add additional tags to it, if you like. Other tags are automatically inherited from objects further up in the device tree. These are visible above as Parent Tags. Select a priority for the sensor. This setting determines where the sensor is placed in sensor lists.
Top priority is at the top of a list. Choose from one star low priority to five stars top priority. Enter a timeout in seconds for the request. If the reply takes longer than this value, the request is aborted and an error message is triggered. The maximum value is seconds 15 minutes. Please enter an integer value. Enter the username that is used for authentication at the server. Please enter a string. Enter the shared secret that is used for authentication between the authenticator this is the PRTG probe and the server.
Enter the port number that is used for the connection to the server. The default value is Choose between:. This field is only visible if you select Use NAS identifier above. Enter an identifier for the NAS that originates the access request. Define what PRTG will do with the sensor results. Select a channel from the list to define it as the primary channel.
In the device tree, the last value of the primary channel will always be displayed below the sensor's name. The available options depend on what channels are available for this sensor.
Note: You can set another primary channel later by clicking on the pin symbol of a channel in the sensor's Overview tab. Define how different channels will be shown for this sensor. This setting is only available if stacked graphs are selected above. Choose a unit from the list. All channels with this unit will be stacked on top of each other. By default, you cannot exclude single channels from stacking, if they use the selected unit.
However, there is an advanced procedure to do so. Inherited Settings. By default, all following settings are inherited from objects higher in the hierarchy and should be changed there, if necessary. Often, best practice is to change them centrally in the Root group's settings. To change a setting only for this object, disable inheritance by clicking on the check mark before the corresponding setting name.
You will then see the options described below.
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